Program Manager

16 days ago Remote, USA | Full Time | Mid-Level Skills Required Non-Negotiable Skills: Launched Major Projects with extreme Ownership Program-Level Ownership & Prioritization Project Management (Agile, Scrum, Risk & Change Management) Decisiveness & Assertiveness Account Expansion(Revenue Contribution) Ownership Seeker Mindset Passionate Towards Work Extremely Ambitious Unbeatable Work Ethics Ability to comprehend Negotiable Skills: AI / Automation Context Awareness PMP Sixsigma Job Description Department: Project Management We are seeking a highly driven Senior Program Manager - IT Consulting & Services to lead strategic AI, digital transformation, cloud, data, and enterprise modernization initiatives for for global clients. This is a highly visible consulting leadership role that combines program delivery, executive stakeholder engagement, and account growth. The ideal candidate has a proven track record delivering complex technology programs. You will be responsible for driving successful outcomes, accelerating modernization initiatives, identifying growth opportunities, and expanding strategic accounts into larger, multi-year transformation programs. Program Ownership & Delivery Excellence (50%) Own end-to-end program delivery across multiple concurrent projects, ensuring alignment to client outcomes, timelines, and commercial goals Drive program-level prioritization, managing interdependencies, trade-offs, and resource allocation across workstreams Lead structured execution using Agile/Scrum, project planning, risk management, and change management practices Convert ambiguous business requirements into clear execution plans (MVPs, roadmaps, user stories, prioritization frameworks) Proactively identify, manage, and mitigate risks, escalations, and delivery bottlenecks Ensure predictable delivery, quality standards, and KPI adherence across distributed teams Operate with strong decisiveness and accountability, driving outcomes without over-reliance on consensus Collaborate with global/offshore teams to ensure seamless execution and delivery quality Act as the primary client partner, engaging with senior stakeholders and building trust through strong executive presence and communication Handle demanding stakeholders, escalations, and conflicts, while confidently pushing back when required Lead client conversations with authority, ensuring alignment on priorities, scope, and outcomes Conduct governance cadences (status reviews, QBRs, executive updates) with clear, outcome-driven communication Account Management & Growth (50%) Serve as the primary point of contact for assigned client accounts, building strong, trust-based relationships. Understand client business goals, needs, and challenges; act as their advocate internally. Identify upsell/cross-sell opportunities, propose new projects or expansions, and contribute to revenue growth within accounts. Conduct quarterly business reviews (QBRs), gather feedback, and drive client satisfaction and retention. Support business development by preparing proposals, scopes of work, and presentations for additional work or renewals. Collaborate with sales/pre-sales teams on expansion opportunities while ensuring seamless handover and delivery. Monitor account health, profitability, and performance metrics; flag potential risks early. About Techolution At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. What We Do At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. Our Unique Value Proposition White Glove Service: From Ideation Innovation Integration, we lead the way to deliver meaningful outcomes, enabling your team to operate AI solutions independently. Human-AI Partnership: Our Govern Guide Control (GGC) framework ensures responsible AI governance, aligning solutions with your organizational requirements and brand identity. Customized AI Solutions: We tailor AI to your enterprise needs, delivering from concept to implementation with our turnkey approach at a guaranteed price. Awards and Recognition 2024 Forbes publishes the best-selling book by our CEO, "Failing Fast?: The 10 Secrets to Succeed Faster." 2023 AI Solutions Provider of the Year - AI Summit 2022 Best in Business Award - Inc. Magazine Perks & Benefits Comprehensive perks and benefits supporting your growth, well-being, and work-life balance at Techolution. Medical insurance Employee recognition program Success ownership program Free meals and snacks