Pool and Racquet Sports Administrative Asst

Pool And Racquet Sports Administrative Assistant Useless Bay Golf & Country Club is seeking a professional, service-oriented individual to support our pool and racquet sports operations for the upcoming season. This position combines member services, access control, facility oversight, and light retail responsibilities into one dynamic and highly visible role.Seasonal Position expected to end on or around Labor Day, 2026.Let's start off with the most important part - what's in it for you:The Perks*Eligibility of perks is dependent upon job statusHourly Pay Range: $18 to $19Get Paid Daily (Make any day payday)Paid Time off & Holiday Pay (Because Balance Matters)Benefits - Medical, Dental, Vision, Disability, 401KHSA/FSA Plans -with employer contributionValues Based Culture (#OMGLIFE)Culture Add (Creating Space for Fresh Perspectives)Referral Bonus (Get Paid to Recruit)Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)Employee Assistance Program"Columbia Cares" Volunteer OpportunitiesCommittee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)Task Force Work Opportunities (Grow your career in idyllic locations across the globe)Online Learning Platform to Help You Grow!Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)Our Commitment to you:"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.What you'll do:The Brass TacksPosition OverviewThe Pool & Racquet Sports Administrative Attendant serves as a primary point of contact for members utilizing the pool, tennis, pickleball, and bocce ball facilities. This role is responsible for ensuring a positive member experience while upholding Club policies and maintaining organized daily operations.Key ResponsibilitiesMember Check-In & Access VerificationGreet and check in members upon arrivalVerify member numbers and confirm authorized users on each accountEnsure only eligible members and guests access Club amenitiesHandle situations involving non-authorized individuals with professionalism, diplomacy, and sound judgmentRacquet & Lawn Sports SupportMonitor tennis, pickleball, and bocce ball court activityOversee equipment distribution and returnEnsure proper and authorized use of facilitiesServe as an on-site point of contact for member needsPool Area Retail & InventoryManage retail items available in the pool area (sunscreen, UBGCC monogrammed towels, diapers, and seasonal items)Process sales accuratelyTrack and maintain inventory levelsKeep displays organized and presentableKeep registration area neat, clean and organizedAssist in maintaining the cleanliness of the pool, pool deck, and surrounding areas, including bathrooms and showers.QualificationsProfessional, friendly, and enthusiastic demeanorStrong interpersonal and customer service skillsDetail-oriented with excellent organizational abilitiesReliable and punctualAbility to multi-task in a fast-paced environment with shifting prioritiesExceptional written and verbal communication skillsDemonstrated poise, diplomacy, and good judgmentAbility to confidently enforce Club policies with tact and professionalismMust be available to work through Labor Day, 2026.The Nitty GrittyPrevious hospitality or customer service experience preferred.Previous experience in cash handling & computerized Point of Sale system preferred.Strong written and verbal communication skills requiredDon't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.Where you'll work: Situated on the shores of Useless Bay on Whidbey Island, our members come from all walks of life to enjoy everything the Club has to offer in a location known for its serene coastal landscape. From the gently rolling hills of the Golf Course, to the spacious Clubhouse and restaurant, Useless Bay provides an escape from the distractions of your day-to-day routine so you can explore your interests, foster lifelong relationships, and continue building new ones. Discover a welcoming Club environment where old friends meet, and new friends are made.The Fine PrintColumbia Hospitality, Inc. operating as Columbia Hospitality Service U.L.C. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.Accountability | Creativity | Enthusiasm | Honesty | Inclusion | RespectColumbia Hospitality is an international management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.