AI-Driven SaaS Technical Support Engineer (L2) - Atlanta Onsite

A leading SaaS company in Atlanta is seeking a Technical Support Engineer (L2) to manage and resolve customer technical support queries. The ideal candidate should have over 3 years of experience in a B2B SaaS support role, strong knowledge of Java and API/log analysis, and proficiency in ticketing platforms such as Jira and Zendesk. This position promotes career growth and requires in-office presence 2-3 days a week. Only US citizens will be considered due to client regulations. J-18808-Ljbffr