Data Center Service Engineer

Position – Data Center On-Site Service Engineer Location: Columbus, OHDuration: long term contract Pay rate range $40 to $41.61/hr on w2 Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.Summary:What You’ll Do:Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime, Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates, Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate. Support both reactive and preventive maintenance following established proceduresCollaborate with internal teams and customers during service events to ensure clear communication and resolutionDocument work performed and contribute to shared knowledge and best practicesParticipate in on-call rotations and support extended coverage when needed.What You Bring:Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environmentHands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)Familiarity with Linux or similar operating systemsStrong troubleshooting and problem-solving abilitiesComfortable working independently on-site and communicating clearly with customersWillingness to learn and support emerging technologies, including AI platformsQualifications:3–5+ years of experience in technical support, field service, or data center rolesAssociate or bachelor’s degree in IT or related field (or equivalent experience)Dell or other vendor certifications are a plus, but not requiredAbility to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules