Lil Kickers Coach
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Lil Kickers Coach
PT Non-Exempt ESM EMBREY MILL LLC, Stafford, VA, US
Salary Range: $12.77 To $12.77 Hourly
Location – Jeff Rouse Swim and Sports Center, 1600 Mine Road, Stafford, VA, 22554, United States
Base Pay $12.77/Hr
Job Category Jeff Rouse Swim & Sports Center
Industry Youth Sports, Recreational Facility
Employee Type PT Non-Exempt
The Lil’ Kickers Coach is responsible for planning, instructing, and supervising youth development classes. The Lil’ Kickers Coach reports directly to the Youth Programs Coordinator and the Youth Programs Director.
Essential Duties and Responsibilities
Requires strong communication skills, both verbal and written
Must have high energy and enthusiasm throughout all classes and while interacting with JRSSC guests
Must promote values and culture of the program in every class
Must have leadership capability
Must have good guest service skills
Must be detail‑oriented and have outstanding organizational skills
Must have strong time‑management skills
Ability to multi‑task and prioritize
Must demonstrate the desire to work with kids
Must be able to work and communicate effectively with kids and their parents
Must have a creative outlook on youth development programs
Must supervise children and ensure the playing/performance area is safe for all participants
Must remain current with Lil’ Kickers training and curriculum
Must be able to work irregular shifts to include nights, weekends, and holidays as needed
Ability to work for 13 consecutive weeks during the same time periods for class consistency
Knowledge of & respect for Jeff Rouse Swim and Sport Center Mission
Knowledge of the rules and regulations of JRSSC, including its Personnel Handbook, and abide by them
Perform other duties and responsibilities as needed, required, or assigned by the Youth & Sports Director and/or the General Manager
Teaching Classes
Coach will be trained to teach all age groups ranging from Bunnies to Skills Institute classes
Coach will teach a minimum of 2 classes/week (based on class availability)
Coach will instruct no more than 3 consecutive classes (special exceptions may occur)
Coach will instruct no more than 4 classes in a day (special exceptions may occur)
Sign‑ups/Registrations
Coaches will be trained in the operation of Dash (Lil’ Kickers training software) to access training resources and program curriculum
Coaches must be proficient in answering questions relating to Lil’ Kickers programs
Coaches will be trained to process over‑the‑phone and in‑person registrations, which may include handling of cash, checks and/or credit cards
Reminder calls will be done the last two weeks of the session, and the first 3 weeks of a new session
Calls on the “win back” list of past customers will be assigned throughout class seasons
Additional calling may be required throughout the session
Marketing Information
Coaches are responsible for handing out recommendation and “bring a friend” cards to promote the new sessions during their current session.
Coaches may be required to attend community events in an effort to promote the program
Facility Cleaning
Coaches must know how and be able to setup & take down equipment correctly
Coaches are responsible for keeping equipment organized and sanitized
After a shift of classes, coaches will clean the area around the field and/or court, and place all equipment in the appropriate storage space
Customer Service
In order to provide the best possible guest service, coaches will take time with new participants & parents and orient them to the program
Coaches are expected to have detailed knowledge of the facility and programs offerings
Coaches will be responsible with distributing hand‑outs and information updates to their participants, parents and potential guests
Coaches are expected to greet participants and parents at the beginning of each class
Coaches are expected to acknowledge and speak with all participants and parents at the conclusion of each class
Training
As the Coach gains experience, they may be asked to participate in training new employees
Coaches will attend all training sessions assigned by the Youth Development Director and/or Youth Program Director
Coaches will be trained in the utilization of Dash and will be expected to complete the Coaches Training Program (CTP)
Coaches will be trained in the utilization of the FFH Guest Registration Software system
Coaches will be trained to properly operate the FFH Phone system
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual must have working knowledge of Microsoft Office (Word, Excel, Power Point, etc.). Upon hire and training, the individual must be able to successfully utilize the following:
Training & Curriculum to include CTP in Dash
Guest registration software
Timeclock software
Phone system
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
The employee is frequently required to climb or balance.
The employee must frequently lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this Job, the employee is occasionally exposed to toxic or caustic chemicals; outdoor weather conditions and risk of electrical shock.
The noise level in the work environment is usually loud.
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