Front of House Manager

Job DescriptionThis position plays a vital role in the operations of the Duke Family Performance Hall for departmental, student organization and Davidson community events. This role reports directly to the Associate Director for Operations of the College Union, and works closely with the Technical Services & Union Ticket Office departments. The Front of House (FOH) Manager directly manages ingress and egress of the performance hall while upholding the venue's policies and prohibited items. This position regularly works week nights, weekends and holidays as needed. Essential Duties & Responsibilities:Hire, train, supervise, and evaluate student Front of House Ushers Schedule and ensure FOH coverage at all Duke Family Performance Hall eventsClocking in and out of shifts through Oracle CloudProficiency with Etix ticket scanning hardware and softwareCompetence in setting up assisted hearing devicesRetain and organize all FOH equipment following each eventEnforce Duke Family Performance Hall venue policiesCollaborate with the Technical Services department Meet pre-event to discuss any logistical questionsCommunicate regularly with backstage technicians during the eventMaster timing of curtain closing and opening at beginning and end of eventsAssist the Associate Director for Operations of the College Union Collect and review Front of House event forms from groups hosting events in the Duke Family Performance HallConsult external clients directly for special requestsComplete post-event reports and share with the Associate Director for Operations within (24) hours of the eventRegular check-ins for event notes and logisticsWork autonomously and confidently when no support staff are availableInformation about how to submit an application can be found at https://employment.davidson.edu. About UsDavidson is a highly selective, nationally ranked, residential liberal arts college located in Davidson, North Carolina, near Charlotte. We seek to hire talented faculty and staff who are committed to achieving excellence within an inclusive community where diverse backgrounds and perspectives are valued.