STUDENT-Esports Lounge Monitor

Job DescriptionEsports Lounge MonitorOverview: The Esports Lounge Monitor manages the front desk of the Esports Lounge in Friends Hall during open hours. The monitor will check players into the reservation system, manage scheduling and PC use, troubleshoot technical issues on the PCs and gaming consoles, and ensure the space and equipment is used properly. The role offers experience in customer service and opportunities to plan tournaments and gaming events.Time Commitment: Approximately 4-10 hours/weekHours: Monday-Saturday, 2 PM-10PM.Supervisor: Ash Bailot, abailot@ithaca.eduLocation: Friends Hall 110Pay Rate: $16.00/hrTasks, Duties and Responsibilities:Provide direct support for users of the Ithaca College Esports Lounge.Monitor the front desk and the Esports Lounge during public open hours.Help plan events, competitions and marketing.Check people into the room, manage the reservation system and ensure proper usage of the space.Answer visitor questions, create a welcoming environment, and enforce space policies.Work RequirementsCourteous and good customer service to engage with students and faculty.Technical skills with Microsoft Teams and Outlook.Dedicated to creating a welcoming environment in the Esports Lounge.Interest in Esports and gaming.Experience launching games on PC and console.Ability to troubleshoot technical problems with PCs, peripherals, and consoles.Ability to enforce rules of the space.Able to elevate issues to supervisor when necessary.Reliable; able to communicate in advance before missing a work shift.Candidate Qualifications:Must be currently enrolled as a student at Ithaca College.Demonstrated ability to work independently.Able to communicate with coworkers and supervisor verbally and over Microsoft Teams.This position will start August 19, 2026. Please attach a resume and cover letter.About UsIthaca College's student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.It is advised that applicants apply attaching both a resume and cover letter. Application screening will begin immediately. Employment is contingent upon successful completion of the I-9 and employment eligibility requirements. You will need to bring your original, unexpired, authorized personal identification documents to your designated representative or The Office of Human Resources (Peggy Ryan Williams Center, Garden Level) to complete the form. More about acceptable documentation can be found here: https://www.uscis.gov/i-9-central/form-i-9-acce... Please note that photos or copies will not be accepted.In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon the successful completion of the criminal background check.For assistance with the application process, contact Student Employment at StudentEmployment@ithaca.edu.