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ESI Benefit Educator

MindlancePhoenix, AZJuly 2nd, 2026
Client Benefit EducatorClient by Evernorth is seeking professional, engaging Benefit Educators to support client benefit fairs and events. This on-call role is ideal for individuals who enjoy face-to-face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client-facing environments. Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high-level questions, and access appropriate resources. This is a contingent role with no guaranteed hours; work is offered based on client needs and event volume. This position requires driving responsibilities. Candidates must live within a 180-mile radius of the location(s) listed below and be able and willing to commute within that radius. Candidates must have their own form of reliable transportation.Phoenix, AZ - 2 Flagstaff, AZ - 2 Las Vegas, NV - 2 Reno, NV - 2 Alburquerque, NM - 2 Las Cruces, NM – 2 Gallup, NM – 1 Carlsbad, NM - 1Responsibilities:Deliver positive, informed member experiences by supporting individuals at client benefit fairs and eventsIncrease benefits awareness and engagement through proactive, professional attendee interactionsBuild trust and confidence by answering high-level pharmacy benefit questions and connecting attendees to appropriate resourcesSupport consistent, high-quality event execution by sharing educational and promotional materialsContribute to continuous improvement by completing required post-event feedbackAttend an annual Client training to build foundational knowledge of the organization, industry, and educator roleParticipate in a 30-minute – 1-hour account-specific training session with the account team at least 48 hours prior to each assigned benefit fairThis training covers client-specific plan details and key talking points to ensure educators feel prepared and supportedProfessional attire and demeanor required at all eventsAdditional Information:Training will be provided to ensure that you are well prepared to answer client questions. This is a contingent role with no guaranteed hours; work will be available on an as-needed basis.Skills:Strong verbal communication and interpersonal skillsComfort engaging individuals one-on-one and in small group settingsProfessional presence in client-facing environmentsCustomer service or public-facing experience preferredFamiliarity with benefits or insurance information is a plusKeywords:Education: High School Diploma or GED requiredSkills and Experience:Required Skills: VERBAL COMMUNICATION INTERPERSONAL SKILLS ENGAGING INDIVIDUALS ONE-ON-ONE ENGAGING INDIVIDUALS IN SMALL GROUP SETTINGS PROFESSIONAL PRESENCE IN CLIENT-FACING ENVIRONMENTS CUSTOMER SERVICE EXPERIENCE PUBLIC-FACING EXPERIENCE FAMILIARITY WITH BENEFITS INFORMATIONAdditional Skills: FAMILIARITY WITH INSURANCE INFORMATIONLanguages: English Read Write SpeakMinimum Degree Required: Completed High School (Diploma or GED)EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."