Massage Therapist

Position is based in WaikoloaMANDARA SPAOur journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste. Job SummaryThe Licensed Massage Therapist role is to provide and maintain the highest standards of massage therapy and recommendations for home care.  A massage therapist must provide excellent guest care, and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.Responsibilities and DutiesProvides guests with thorough and knowledgeable professional massage treatments, adhering to company protocolsMaintains the established revenue and guest retention goals for the massage department. Ensures guests receive a detailed prescription plan after each service for home care regimenDemonstrates full knowledge and understanding of all services and products while educating guests in these areasActively promotes spa treatments, retail products, packages, and seasonal promotions.  Responsible for setting-up treatment room according to standardsUphold and practice the universal health care protocol/standards of sanitation and sterilization as directed by state/city law and the spa’s policies/procedures when dealing with guests and coworkersPerforms prep work, cleans, and restocks room per spa standards.   Attends scheduled departmental meetings, trainings and workshops. Provides services within the scope of practice of profession as defined by the state/city/ local law, and in accordance with applicable regional laws and regulationsQualifications and SkillsJob RequirementsMust have an applicable state license to perform servicesMust have received massage training from an accredited/approved massage school12 to 18 months preferred experience working in a highend resort or urban day spa environmentMust be available to work varying shifts such as: nights, weekends, and holidays. Technical or Administrative KnowledgeThoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individualPossess excellent communication skills and provide legible and articulate communicationDemonstrates commitment to provide the highest quality of massage therapy to those who seek their professional serviceComputer literateBehavioral Competencies Must possess a cooperative and positive attitude, exercising reason.Must be able to interact professionally and with sensitivity to the needs of the guests and coworkers.Demonstrate respect, sensitivity, and concern for guests' needs with a professional and pleasant manner. Collaboration and partnering – Identifies opportunities and takes action to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals.         Benefits and Perks A competitive benefits package is offered, inquire within for details to:Health, vision, dental insurance401k savings planPaid time away from work for eligible employees Employee spa service/retail discounts and promotional Friends & Family program