US Application Developer Cloud Integration
Job Description
Required Skills:
- Amazon ConnectAmazon LexAWS LambdaAWS Pinpoint or End User Message
- Amazon DynamoDBNice-to-Have / Preferred Skills
- Service design experience with a strong developer background
- Quick learning ability
- Experience with AWS Customer Engagement tools, especially:
- Amazon ConnectAmazon LexExperience configuring Amazon Connect contact flows
- Experience building reports in Amazon Connect
- Experience integrating Amazon Connect IVR with external platforms using:
- APIsAWS LambdaDynamoDBS3Hands-on experience with multiple AWS services
- Experience with at least two AWS AI services
- Strong scripting skills
- Experience implementing AWS environments using Infrastructure as Code (IaC)
- Automation-focused mindsetAWS certification is a plus
Key Responsibilities:
- The candidate will be responsible for developing and integrating AWS cloud-based customer engagement and IVR solutions .Amazon Connect
- Configure and maintain Amazon Connect environments.
- Design and configure contact flows .Develop IVR solutions.
- Build reports and dashboards related to customer interactions.
- Integrate Amazon Connect with external applications and platforms.
AWS Integration:
Develop serverless solutions using AWS Lambda .Integrate Amazon Connect with DynamoDB, S3 and other AWS services .Develop API-based integrations.
Implement automated workflows across AWS services.
Amazon Lex / AIDevelop and integrate conversational interfaces using Amazon Lex .Work with multiple AWS AI services.
Integrate AI capabilities into customer engagement and IVR solutions.
Automation & Development:
Develop scripts to automate AWS environments and operational processes.
Implement AWS infrastructure using Infrastructure as Code .Troubleshoot integration and application issues.
Follow AWS best practices for security, scalability and reliability.
Ideal Candidate Profile:
Look for candidates with a strong combination of: Amazon Connect Amazon Lex Lambda DynamoDB AWS IVR API Integration S3 AWS AI Services IaC/Automation