Install Manager

Why DH Pace?The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.Overhead Door Company of CharlotteTM, a DH Pace Company, Inc. aspires to hire an Install Manager to support our Commercial team. We sell, service and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs.Job Responsibilities:Manage day-to-day operations of the install departmentPlan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executedReview workload and manpower to meet customer commitments in a cost-effective mannerEnsure that projects are completed timely, below budget and to the satisfaction of the customerReview monthly financial/operational reports and work with front-line managers to develop action plans to improveImprove individual performance of the field force you manage through daily, monthly and yearly performance reviewsWill assist with hiring, training and developing new employeesOther responsibilities as assigned Job Qualifications:Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experienceResponsible for communicating with customers to ensure satisfaction levels consistently exceed expectationsReview customer survey data, respond to customer concernsPossess an ability for technical applications and mechanical systemsMust possess a valid driver's license and a good driving record What We OfferComprehensive medical, dental, and vision coverage - available your first full monthGenerous paid time off plus paid holidays and floating holidaysCompany-paid life insurance, short-term disability, and long-term disability401(k) with employer matchHealth Savings Account (HSA) and Flexible Spending Account (FSA) optionsVoluntary benefits including supplemental life and critical illness coverageEmployee discounts for you and your immediate familyCompetitive compensation with annual performance reviewsSuccessful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities