Operations Support

Operations SupportLocation: Visalia, CA Pay Rate: $24.00$26.00 per hour Job Type: Contract | Entry-Level Job Summary: We are seeking an Operations Support professional to join a fast-paced, high-volume environment. This is an entry-level role that offers hands-on experience with supervision and mentorship. The Operations Support role is responsible for supporting the order process from initial placement through final customer payment, ensuring accuracy, efficiency, and a positive customer experience. This position follows established standards and procedures and requires strong attention to detail, problem-solving skills, and a customer-focused mindset. The ideal candidate is adaptable, process-oriented, and able to manage shifting priorities while supporting operational excellence. Key Responsibilities: Utilize technology and standardized processes to identify issues and collaborate with team members to remove roadblocks Support order planning and execution while ensuring accuracy within operating systems Assist with order-related activities, including shipment tracking, exception management, inventory reconciliation, forecasting, replenishment, invoicing, and claim resolution Support exception orders by coordinating with internal teams, clients, transportation providers, distribution partners, and suppliers Maintain accurate item-level data, including pricing, pack sizes, and product descriptions Communicate with vendors to help ensure continuous product supply Assist in identifying and mitigating service failures, such as late deliveries, to minimize customer impact Provide professional and timely customer service to internal and external partners Communicate operational status updates to the team Support achievement of tactical and operational KPI targets Participate in ongoing process improvement initiatives Perform additional duties as assigned Qualifications: Required: High school diploma or GED Ability to work a flexible schedule, including some weekends Preferred: Bachelor's degree in Supply Chain, Logistics, Operations Management, or a related field Proficiency with Microsoft Office (Excel, Word, Outlook) Strong customer service and problem-solving skills Process-oriented with interest in continuous improvement Strong written and verbal communication skills High attention to detail and organizational skills Ability to work effectively in a fast-paced, high-volume environment Commitment to teamwork and a diverse, inclusive workplace Pay Transparency Statement (California): The anticipated hourly pay range for this position is $24.00$26.00 per hour. Actual compensation will be based on experience, skills, and other job-related factors permitted by law. Equal Opportunity Employer: LHH Recruitment Solutions is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.