ServiceNow Technical Architect __Chicago, IL- Onsite __Fulltime Employment

Job Title: ServiceNow Technical ArchitectLocation: Chicago, IL- OnsiteFulltime EmploymentRequired Skill & Qualifications:Serve as the ServiceNow Technical Architect who will assist the team and client in planning, platform technical advisory and guidance.Maintains the stability and usability of the platform across production and non-production environmentsPerforms application maintenance to include performance monitoring and error identification and remediationProvide ServiceNow Platform and product technical subject matter expert (SME) assistance.Leads upgrade planning and executionManage instance security: user/group access, administration, access control lists. etc.Provides configuration assistance to developersCollect product and service requirements from business stakeholders to align ServiceNow functionalities with enterprise needs.Design and communicate Technical Architecture Blueprint based on capability and technical requirements to align to business outcomes.Agree and confirm with Client the technical design and integration requirements for the required integration of system interfaces.Manage system documentation, runbooks and knowledge articles.ITSM, ITOM, HRSD, CSM, SecOps, IRM, SPMRoles & ResponsibilitiesDesign end-to-end ServiceNow solutions across modules (ITSM, ITOM, HRSD, CSM, SecOps, IRM, SPM)Define technical architecture, data models, integration patterns, and customization strategyEnsure compliance with ServiceNow best practices and out-of-the-box-first principlesEstablish development standards, coding guidelines, and architectural guardrailsReview and approval:Custom appsScript includesIntegrationsComplex workflows & automationEnsure upgrade-safe, maintainable solutionsArchitect and guide integrations using:REST/SOAP APIsMID ServerSpokes & Integration HubEvent-driven / async patternsEnsure data consistency, security, and performanceSecurity & ComplianceLeadership & Mentoring