Parking Operations Specialist

Parking Operations SpecialistGeneral Description:This position performs routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVA Card operations.This position is not eligible for telework.Duties and Tasks:Perform front office duties including but not limited to: Permit sales, citation payments, NOVA Card issuance, cash drawer reconciliation & general customer support.Manage Print Services, refill paper, toner, and staples as needed. Troubleshoot paper jams.Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed.Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.Operating a state enforcement vehicle while preforming duties.KSAs:Ability to interpret and apply policies, procedures and guidelines.Strong interpersonal skills.Ability to answer phones.Good problem solving and critical thinking skills.Minimum Work Experience:Customer service experienceComputer experience working in a Windows environmentUnrestricted Valid Driver's License in good standing.Additional Considerations:Cash-handling experienceExperience in an office environment.Experience dealing with customer concerns and problems.For further information and to Apply:https://jobs.vccs.edu/postings/95736VCCS is an Equal Employment Opportunity employer.Salary/Compensation: $18.00 per hourrecblid tgdbdj26wm7vq8jnq2gca5du4x5y1u