Client Services Manager

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Vuori, Rocket Money, and hundreds more—to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo. In this role, you will be responsible for a set number of large clients within Tatari’s ever-growing portfolio of brands. You are committed to building strong client relationships and seen as a leader by clients, driven by insight-led thinking and an in-depth knowledge of the clients’ business. You will use your superior management skills to work across internal departments to ensure that client needs are met. You will be working directly with marketing and media leads (e.g. CMOs, VP of Brand/Performance, Performance Directors and Managers, etc.) across the portfolio of the companies we service. For our clients, Tatari is considered an extension to their business focused on their TV media program.Responsibilities:Manage post-sales relationships for large client accounts as the primary contact and trusted advisorListen to clients needs, as well as identifying unknown or unmet needsCollaborate with our Media Buying team on a weekly basis to ensure success and scale with TV campaigns Develop data-driven recommendations that inform client strategy and guide client decision-makingBecome an expert of all-things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problemsSpend time with clients (up to 10% travel) and building relationships with C-level executivesQualifications:Bachelor’s degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration2+ years in post-sales account management/client relationship support roles, including C-level interactionsProficient understanding of linear and streaming TV landscapeHighly organized and detail orientedAbility to tell a story with dataAbility to clearly communicate technical terms and conceptsGreat presentation and listening skills—you come prepared to every meetingYou’re at ease holding a conversation with an engineer or marketing manager. You’re not a salespersonBonus: understanding of digital marketing (i.e. SEM, FB), programmatic experience, advanced Excel skills, advanced data visualization abilitiesBenefits:Competitive salary ($80,000K-110,000K/annually)Equity compensationHealth insurance coverage for you and your dependents401K, FSA, and commuter benefits$150 monthly spending account$1,000 annual continued education benefit$500 WFH reimbursementUnlimited PTO and sick daysMonthly Company Wellness Day OffSnacks, drinks, and catered lunches at the officeTeam building eventsHybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITIONAt Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.