IT Systems Engineer
IT Systems EngineerIs this the role you are looking for If so read on for more details, and make sure to apply today.Job Type: Full-time, salary exemptRelevant Work Experience: 3+ YearsCareer Level: Experienced (Non-Manager)Please note: This is *not* an entry level position. This is *not* a remote position. Candidates *must* be physically located in the Cincinnati area. Please carefully read the details below.PRO OnCall Technologies6902 East Kemper RdCincinnati, Ohio 45249PRO OnCall is an IT Managed Services Provider (MSP) focused on cloud computing, cybersecurity solutions, hosted and premise-based business phone systems, and healthcare communications systems with thousands of satisfied customers.Our IT Engineers are responsible for maintaining customer uptime and improving their computing experience through remote monitoring, maintenance, problem identification and resolution activities, as well as providing exceptional customer service. Candidates must have a strong motivation to learn new technologies and solve challenging technical problems. This position requires dedication, persistence, follow-up, effective utilization of provided resources and unbeatable customer service.Job duties include utilizing our managed services solutions to deliver remote and onsite user support services. Overall relationship management and the ability to coordinate required resources to respond to complex IT requirements are desired.Minimum Skills/Experience Required:· Windows Server Administration· Microsoft 365 Administration· Network Administration· Remote Desktop Services (aka Terminal Services)· Virtualization (VMware and Hyper-V)· Backup and Disaster Recovery (Veeam)· Network implementations. Fortinet experience preferred.· Able to effectively communicate with users and vendors (written and verbal).· Organized, detailed-oriented, dependable and flexible.· Ability to excel in both team-oriented, collaborative environments, as well as highly independent work.Responsibilities Include:· Ability to manage, maintain, troubleshoot and support our clients' networks, equipment, software and services.· Execution of IT projects, including server upgrades, email migrations, PC installs, and other network related services.· Accurate and timely documentation.· Oncall rotation.Benefits:* 401(k) matching* Health/Dental/Vision insurance* HSA/FSA* Paid time off* Car allowanceNOTE: This position requires a national FBI background check and a drug test. Job offer or acceptance is contingent on the results of the required background check.Benefits:* 401(k)* 401(k) matching* Dental insurance* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Vision insuranceApplication Question(s):* How many years of overall IT experience do you have?* Provide details of any experience with Microsoft Hyper-V, VMware ESXi or vCenter. Leaving this answer blank or not providing detailed information is a disqualifying factor.* Provide details of any experience with Fortinet products. Leaving this answer blank or not providing detailed information is a disqualifying factor.* Detail any experience with Microsoft 365 cloud services (Exchange, SharePoint, OneDrive, Teams). Leaving this answer blank or not providing detailed information is a disqualifying factor.* When are you typically available for an interview? Initial interview may be conducted either by Microsoft Teams or in person. If chosen, secondary interview must be in person only.* Are you willing to undergo a national FBI background check and a drug test in accordance with local laws and regulations? xevrcyc Do you understand that a job offer or acceptance is contingent on the results of the required background check?