Customer Service/ Admin Support (full-time, 6 month opportunity)

Title: Customer Service/ Admin Support (full-time, 6 month opportunity) Office Location: Livonia, MI Schedule: Full-Time, Monday through Friday from 9:00am to 5:30pm Temporary: 6-month opportunity Pay Rate: $17.00 per hour *please note, this position is required onsite At LaJoy Group, you will find a culture that prides itself on teamwork, high ethics and hard work - with a good measure of fun. We seek to employ qualified individuals who are open to always changing environments, focused on reaching goals, and able to show a friendly "team" attitude. The primary responsibilities of this position are administrative work, ensuring proper documentation is completed accurately and timely, returning phone calls and maintaining a high level of customer service. Essential Functions: Customer Service • Point of contact for clients and regarding hours eligible to work and policy education. • Returning phone calls to answer questions and provide assistance regarding punching in/ out. Administrative • Printing and sending documents using DocuSign. • Assist with the completion of I-9 forms both in-person and via phone. • Conduct background checks. • Data entry into various internal software systems. • Mail or email documents to employees regularly, track and follow up on outstanding documents. Other duties as assigned. Education and Experience • High school diploma or equivalent. Associates Degree or Bachelor's Degree preferred in related field. • Minimum of 2 years' experience in a customer service-related field. • Two to four years in a similar role with administrative experience preferred. • High level of computer skills, specifically with Microsoft Products. • Highly developed communication skills, written, listening and speaking. • Knowledge of home health practices, procedures and standards in accordance with state and federal regulations is preferred. This job requires a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issueLaJoy Group is an Equal Employment Opportunity. INDINTERNAL