Retail Sales & Client Experience Specialist

Restore Hyper WellnessAt Restore Hyper Wellness the nation's leader in cutting-edge wellness services we help people feel better, look better, and perform at their best. Our mission is to make Hyper Wellness accessible, affordable, and even fun. We're building a team of people who bring positive energy, love helping others, and thrive in a culture where great service and great sales go together.Job SummaryAs a Wellness Sales Consultant (we call them Hyper Wellness Representatives) you'll deliver a 5-star client experience and help clients commit to a consistent wellness routine by recommending and closing the right membership or package. This is not a traditional front-desk/reception role. You'll do some scheduling and onboarding but the heart of the job is consultative selling, follow-up, and helping clients take action. If you're energized by people, goals, and a fast-paced studio environment, you'll love it here.What You'll DoSales & Client Growth (Core of the role)Use a consultative approach to understand client goals and recommend personalized solutionsGive studio tours and confidently present and close memberships/service packagesOwn follow-up: respond to inquiries, re-engage leads, and convert first-time visitors into repeat clientsHelp drive studio performance through strong conversion habits and team collaborationClient Experience & EducationWelcome and assist clients with warmth, professionalism, and positive energyEducate clients on the benefits, protocols, and safety of our services (we train you)Create a consistent, elevated experience that keeps clients coming backStudio OperationsManage check-ins, scheduling, and onboarding (including medical waivers and POS profile creation)Answer calls/texts, return voicemails, and assist with booking/reschedulingMaintain a clean, safe, welcoming studio and support day-to-day operationsExecute opening/closing dutiesCultureEmbody Restore's mission, values, and Hyper Wellness lifestyleContribute to a high-energy team culture where everyone feels seen and supportedSuccess Looks LikeStrong tour-to-sale and first-visit conversionConsistent membership/package closes through goal-based conversationsFast, professional follow-up and excellent communicationHigh client satisfaction and repeat visitsReliable execution and attention to detail in onboarding/POSQualificationsMust-haves1+ year experience in sales or membership/package selling (such as fitness, wellness, med-spa, boutique retail, hospitality)Comfortable asking for the sale and handling common objections with confidence and empathyStrong communication skills and follow-up habits (phone/text/email)Coachable, proactive, team-first mindsetInterest in health and wellness you don't need to be an expert, but you should enjoy learning and sharing itWillingness to work weekends (it's our busiest and most fun time)Nice-to-havesExperience selling memberships (fitness studios, gyms, spas, med-spas)CRM/POS experience and strong organizationPrior role with goals, quotas, or performance-based payCompensation: $20.00 - $30.00 per hourRestore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of careHyper Wellness. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.Restore is one of America's fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America.We are on a blazing mission to restore people's health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That's why it is paramount that we attract people who are as passionate about helping people as we are.Join us on our mission to help people feel better so they can do more of what they love.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.