Call Center Representative (Mon-Fri!!)

Call Center Representative (Contract‑to‑Hire) Call Center Representative Location: Scottsdale, AZ (Hybrid) Call Center Representative Schedule: Monday–Friday, 8:00 AM – 5:00 PM Call Center Representative Work Model Training: In‑officeOngoing: 4 days in office / 1 day remote (hybrid over the next 6–12 months) Call Center Representative Pay Rate: $23–$25/hour Call Center Representative Job Description We are seeking a Customer Service Representative to support customers through phone, email, and chat in a fast‑paced, metrics‑driven contact center environment. This role is ideal for someone who enjoys problem‑solving, providing empathetic support, and working with cutting‑edge technology products.You will support customers ranging from field professionals to legal teams, answering questions, resolving issues, and ensuring a high‑quality customer experience. Call Center Representative Required Qualifications High school diploma or equivalent (college degree preferred)1–2 years of customer service or customer support experienceExperience supporting customers via phone, email, and chatStrong verbal and written communication skills, including active listening and conflict resolutionComfortable working in a performance‑measured environmentProficient in Microsoft OfficeFamiliarity with CRM and call center softwareAbility to complete tasks quickly, accurately, and independently Call Center Representative Preferred Qualifications Bachelor’s degree2+ years of multi‑channel customer support experience in a fast‑paced environmentExperience with CRM platforms such as Salesforce, MS Dynamics, or contact center tools (e.g., InContact)Candidates must be comfortable speaking with law enforcement professionals and legal teams and maintaining professionalism at all times. Job Type & Location This is a Contract to Hire position based out of Glendale, AZ. Pay And Benefits The pay range for this position is $23.00 - $25.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Glendale,AZ. Application Deadline This position is anticipated to close on May 12, 2026.h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.