Implementation Consultant

Overview In this role you guide real estate clients from kickoff to go-live, configuring Intapp Properties to mirror each client’s acquisition, development, and asset workflows. You act as the primary client liaison, ensuring on-time launches and sustained adoption post-launch. You collaborate with cross-functional teams to translate bespoke processes into a scalable system, while providing training and feeding insights back to product and engineering to shape the roadmap. You thrive at the intersection of consulting, product expertise, and real estate domain knowledge. Compensation / Benefitsprofessional development reimbursementmodern open officescomplimentary luncheswellness programsflexible time offvolunteer time off and donation matching ResponsibilitiesManage the complete client onboarding journey from kickoff to go-live, aligning scope and timelineOwn and nurture client relationships, acting as primary contact for executives and end usersConfigure the system of record with objects, fields, workflows, reporting, and folder structuresTranslate bespoke real estate processes into the platform, preserving essential workflow nuancesLead discovery and requirements sessions to document current-state processes and approvalsCoordinate data migration and integrations with client teams and internal engineeringDeliver training and enablement to ensure client teams are self-sufficient at go-liveProvide client insights to product and engineering to influence the roadmap Key requirements2+ years in real estate development/finance, software implementation, solutions consulting, or client onboardingExperience with real estate workflows (land acquisition, due diligence, entitlements, development budgets, investment committee approvals, asset management)Experience configuring SaaS platforms; comfort with structured data, formulas, or light scripting is a plusStrong project management instincts to manage multiple onboardings and identify risks earlyClear, confident communication with audiences from analysts to executivesConsultative mindset with ability to push back on requests that create long-term painclear and confident communicationconsultative mindsetrelationship-building with executives and end usersSaaS platform configuration (CRM, deal management, or project management)structured data handlingformulas or light scripting