Physical Security Technician

Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities The Physical Security Technician is responsible for supporting facility safety, security, and front desk operations. This role monitors all incoming and outgoing personnel, visitors, and deliveries, and reports any incidents or suspicious activity to management and helps maintain a secure environment by enforcing security protocols, issuing visitor passes, and adhering to established access control procedures. Additionally, this role manages a multi-line phone system, maintains accurate call and reception records, and ensures organization of front desk operations. The position supports inventory control of security equipment and performs basic troubleshooting and minor repairs on access control, alarm, and camera systems both on-site and in the field, while ensuring compliance with all facility and security policies. Monitor all incoming and outgoing personnel, visitors, deliveries, etc Observe and report incidents or suspicious activity to management Help to maintain a safe and secure environment by actively monitoring the premises and surroundings Assist with all facility and security-related policies and procedures Operate multi-line phone system to receive incoming messages, transfer calls, and place outgoing calls as directed Issue visitor passes as required and adhere to visitor control procedures Maintain call activity records and reception area files Troubleshoots and performs minor repair on access control, alarm and camera systems both in the field and on campus Ensure all shipments are shipped or received and stored daily Maintain security equipment inventory at Cardiff Plaza and transport as needed Qualifications High school diploma or general education degree (GED); or 6 months to one year related experience and/or training; or equivalent combination of education and experience Knowledge of Microsoft Office programs, to include Word and Excel Ability to operate multi-line phone system Ability to speak clearly and concisely Excellent interpersonal skills Strong organizational skills The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $23.00 per hour