Reservation Agent

Reservation AgentFor 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you!It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.DutiesPhone Call ManagementQuick and Accurate Reservations EntryProviding Excellent Customer Service to all ClientsProviding Dispatch SupportUpselling Packages and VIP ServicesTrip Management and AdministrationQualificationsKnowledge of local area and routes strongly preferredExcellent attention to detail requiredExcellent customer service skills required40 WPM typing skills requiredEducation: High School Diploma or equivalent requiredExperience: 1-3 years related experience preferredCertification/Licensure: N/ASoftware/Hardware: An understanding of MS Office Applications