Seasonal Visitor Center Attendant (Wargo Nature Center)

Seasonal Visitor Center Attendant Hiring range: $17.00 to $19.00 per hour. The starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County. Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application.Position description: The Anoka County Parks mission is as a department of Anoka County, our mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for Seasonal Visitor Center Attendant who will perform various duties. Some of the critical responsibilities of this position include providing excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.Pay & benefits:Salary: $17.00 to $19.00 per hour.Professional development opportunities.Work location:This position will work at Wargo Nature Center, located at 7701 Main St, Lino Lakes, MN.Work hours are scheduled on weekday evenings 4:30 pm 7:30 pm and weekends 9:00 am 7:30 pm for 10-20 hours per week. Additional daytime hours may be requested as available.Job duties and responsibilities:Provide excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.Operate point of sale and reservation systems to assist customers.Enforce park policies as directed in a respectful and consistent manner.Mediate and resolve customer complaints or concerns.Arm and disarm the building security system as needed.Communicate via various technology (phone, computer, radio device).Balance monitoring, ordinance advisement, and answering park questions/requests or concerns.Qualifications and requirements:Minimum knowledge, skills, and abilities needed:Must be 16 years of age or older by date of application.Successfully pass a criminal history background check.Preferred knowledge, skills, and abilities needed:Previous campground/hospitality experience.Strong verbal and written communication skillsPrevious experience in customer service and leadership.Physical demands and work conditions:Indoor and outdoor county worksites in all weather conditions depending on assignmentVision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness.Hearing abilities required for general and phone communication, signals, and machine soundsAssignments require several hours of varied physical activity in addition to viewing a computer screen, sitting at a desk, or walking/standingPhysical activity may include repeated bending, stooping, reaching, twisting, prolonged walking on sloped or uneven terrain, and handling/carrying equipmentAbility to detect, discern, and tolerate a wide range of scents required for safety and performance of essential dutiesCognitive abilities required include problem solving, prioritization of tasks, short- and long-term memory, interpreting and understanding written documents, and general mathematical skillsRegular lifting of 0-25 lbs., occasional lifting of up to 75 lbs.Equipment used includes computers, phones, and standard office equipment in addition to various park maintenance equipment depending on assignmentTravel between work sites may require driving a county vehicle and/or a personal vehicleReasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functionsSelection process:It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.Pre-employment requirements:Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.About Anoka County:As the fourth largest county in Minnesota, Anoka County thrives because of the diversity, dedication, determination, and innovation of our employees. United by our mission- Commitment to Excellence: through collaborative efforts, we seek to improve lives and serve with care, integrity, and professionalism- we offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences. Together, we work toward a single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here.Commitment to Affirmative Action and Equal Opportunity Employment:Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: https://www.anokacountymn.gov/4411/Application-ProcessAnoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO