Leasing Coordinator
Job Description
Key ResponsibilitiesLeasing Performance & Application ConversionAct as a key driver in converting approved applicants into executed leases.Review and process rental applications quickly and accurately to maintain leasing momentum.Identify qualified applicants and move them efficiently through the approval pipeline.Partner with leasing teams to reduce application delays and prevent deal fallout.Support occupancy goals by ensuring strong, qualified applicants are approved and onboarded promptly.Application Review & ComplianceVerify applicant documentation including income, employment, rental history, background checks, and credit reports.Evaluate applications based on company screening criteria while maintaining consistency and fairness.Approve or decline applications in accordance with company policies and compliance standards.Ensure all decisions are well-documented and aligned with Fair Housing regulations.Identify and escalate complex or high-risk applications when necessary.Leasing & Move-In CoordinationGuide prospects through the application and approval process, clearly explaining requirements and timelines.Ensure all fees, deposits, and required documentation are collected prior to lease execution.Coordinate with leasing staff and property managers to prepare applicants for move-in.Confirm all compliance requirements are met before final lease approval.Help create a smooth, professional experience that increases resident satisfaction from day one.Applicant & Resident CommunicationCommunicate promptly and professionally with applicants to keep deals moving forward.Follow up on missing documentation to prevent delays or lost leases.Provide clear updates on application status and next steps.Support leasing teams in maintaining a strong prospect-to-resident conversion experience.Administrative & RecordkeepingMaintain accurate, organized, and audit-ready applicant and resident files.Track application progress and turnaround times to support leasing efficiency.Ensure all documentation is properly stored within the property management system.Assist with reporting and data tracking related to leasing performance and compliance.CollaborationWork closely with leasing teams to support occupancy and revenue goals.Partner with property managers to ensure alignment on applicant approvals.Act as a bridge between compliance requirements and leasing objectives.Escalate issues proactively to avoid delays in the leasing process.Qualifications1–2 years of experience in leasing, property management, or application processing preferred.Strong understanding of rental applications, tenant screening, and leasing workflows.Basic knowledge of Fair Housing regulations and compliance standards.Sales-oriented mindset with the ability to move prospects through the leasing funnel.Strong attention to detail and ability to evaluate documentation accurately.Excellent communication and follow-up skills.Strong organizational and time management abilities.Ability to work both independently and collaboratively.Technical SkillsExperience with property management software (Yardi preferred).Proficiency in Microsoft Office and general computer systems.Ability to manage multiple applications and deadlines in a fast-paced environment.EducationHigh school diploma or equivalent required.Additional coursework in business, real estate, or property management is a plus.BenefitsHealth, Dental, and Vision Insurance401(k)Paid Holidays12 PTO Days per Year (Sick/Vacation)Daily Lunch Allowance through DoorDashGrowth opportunities within a rapidly expanding companyWork Location: In person