Information Systems Specialist II/Senior (Network Operations)

The Napa ValleyNapa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.Napa County as an EmployerAs an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more here.The PositionThis recruitment is being conducted to fill two (2) full-time vacancies for the classification of Information Systems Specialist, which may be filled at the II or Senior, level depending on the qualifications, for the Network Operations Team at the Information Technology Services (ITS) Division, a branch of the County Executive Office, at Napa County. The eligibility list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year.About Information Technology Services At Napa CountyNapa County Information Technology Services (ITS) is a branch of the County Executive Office that provides technology services and solutions to all County departments, as well as a range of technology services to five special districts within the County. Each of these functional areas and special districts provide their unique services to the Napa County community and ITS plays a strategic role in fulfilling technology needs in support of these varying businesses.About The Position For Network OperationsPay Range for Information Systems Specialist II: $51.45 per hour (Step 1) - $61.61 per hour (Step 5) $107,016 annually (Step 1) - $128,148.80 annually (Step 5)Pay Range for Senior Information Systems Specialist: $57.54 per hour (Step 1) - $68.94 per hour (Step 5)$119,683 annually (Step 1) - $143,395.20 annually (Step 5)Learn more about the summary of benefits HERE.3.5% COLA increase effective 7/01/2026The current vacancies are for the Networks Operations Team. The Napa County NetOps team is a collaborative group focused on securing and maintaining the critical backbone of the organization's infrastructure. We are seeking a proactive, solutions-oriented IT professional with a "security-first" mindset and strong experience in enterprise networking, including routing, switching, virtualization and firewall management. The ideal candidate will take ownership of complex troubleshooting and project management, will thrive in a team orientated environment that works a hybrid schedule, and will value cross-training and knowledge-sharing that contribute to the overall success and strength of the team.Position RequirementsTo qualify for the Info Systems Specialist II/Senior Information Systems Specialist classification, an individual must possess any combination of experience and education that would likely produce the required knowledge and abilities. A desirable combination is:Information Systems Specialist II Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation.Senior Information Systems Specialist Experience: Three years of programming and/or systems experience in governmental or business operation.Education: Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate:* A position assigned to this class may require possession of a valid California Driver's License.Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.The Recruitment & Selection ProcessOnline Application DeadlineBy Monday, June 15, 2026 at 5:00 pm PSTApplication Screening Tentatively the week of June 15, 2026Supplemental Question ScoringTentatively the week of June 15, 2026Supplemental questions will be scored by subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Exam (Panel Interview)Oral Exam (Panel Interview)Tentatively the week of July 13, 2026Establish Eligibility ListTentatively the week of July 20, 2026Only the most qualified candidates from the interview process will be placed on the eligibility list and may be considered to fill positions for up to one year.Napa County Human Resources reserves the right to make changes, additions, or deletions to the examination dates/processes.Example of DutiesView the full job description including the example of duties for these positions can be reviewed below.Info Systems Specialist IISenior Information Systems SpecialistDisaster Service WorkersNapa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code3102).ADA AccommodationApplicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer.Public Services Employees Benefits InformationSALARY -Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.Additional Benefits Info -Click here for additional benefits information for Public Services Employees:https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSEThese Benefits Do Not Apply To Extra Help PositionsEMPLOYMENT INFORMATIONPHYSICAL STANDARDS -Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.FINGERPRINTING -All employees hired into allocated positions or extra help positions will be fingerprinted.SELECTION PROCESS -FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.01Instructions for Supplemental Application Questions: The following questions comprise one of the steps in the selection process for this position and are intended to assist you in presenting your qualifications. Only the information you provide in your answers to these questions will be evaluated and scored to determine the best qualified candidates to continue in the selection process for this position. Please be complete and specific in answering the questions as your score will be based on this information. Applications submitted without responses to the supplemental questions will not be evaluated. Although your experience and education should relate back to your application, your application and or resume will not be reviewed when scoring the supplemental questions. Therefore, please be as detailed as possible in your responses to the supplemental questions. I have read and understand the instructions presented above.YesNo02If selected for this position, a medical screening may be required as part of the pre-employment process. I have read and understand this requirement.YesNo03Are you willing to work on-site in Napa, California? Napa County offers a hybrid work-schedule. Napa County supports a telework schedule that consists of a maximum of two (2) days of telework per week.YesNo04Describe how your education, professional experience, certifications, and/or cybersecurity training have prepared you to support the technical demands and operational requirements of a Network Operations environment. Include specific examples of relevant skills, responsibilities, or accomplishments.05Describe your experience deploying and troubleshooting servers, firewalls, switches, and routers. Specify the vendor types, quantity of systems, and your specific duties.06Detail your experience with operating systems, virtualization, and security tools (endpoint and email). Specify the environment size and your role in policy enforcement. Required Question