Graphic Design & Production Specialist & Customer Service

Benefits:Bonus based on performanceFree food & snacksTraining & developmentSigning bonusCompany partiesEmployee discountsFlexible scheduleFree uniformsPaid time offBenefit/PerksSmall Shop, Great CustomersHard work, collaboration, humanity, fun, and laughterCareer path developmentWe offer internship programsCompany OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa.At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.Under the supervision of the Center Owner or Manager, this position is responsible for working directly with customers to create designs, and for file preparation, layout, and setup. Other duties as assigned.WHAT YOU BRING TO THE TABLE: (NOT REQUIRED)Graphic design backgroundAdobe Creative Suite (Photoshop, Illustrator, InDesign, etc)Presentation (Microsoft PowerPoint, Google Slides)Spreadsheets (Microsoft Excel, Google Sheets)Word processing (Microsoft Word, Google Docs)Strong background with Windows operating systemsKnowledge of EFI Fiery and EFI Fiery Impose - a bonus!Some Production Experience - Print, Cut, Finish, etc. - a bonus!Exceptional customer service skillsAbility to translate customer requirements into final products and servicesEffective verbal and written communication skillsStrong attention to detailOutstanding time management and organizational skillsMultitasking – must have the ability to simultaneously process multiple tasksHigh school diploma or equivalent required, associate's degree or design certificate preferredComputer hardware and software installation and troubleshooting skills preferredWHAT WE EXPECT OF YOU:Creates promotional materials including, but not limited to, multimedia presentations, banners, newsletters, flyers, signs, posters, and business cardsInvolved in the output, workflow management, and production of ordersConsults with customers on their graphics needsCustomer Service and Center Day to Day Tasks as neededManage Mailboxes - both mail and packages, and tasks involvedAssists with sales transactionsWarm, Engaging PersonalitySeveral schedule options availablePHYSICAL AND SAFETY REQUIREMENTSMust be able to stand behind a sales counter for extended periods of timeMust be able to lift at least 50 poundsMust be able to communicate clearly with customers by phone, by email, and in-personMust demonstrate knowledge of emergency policies and proceduresMust perform all duties in a safe and efficient mannerJ-18808-Ljbffr