Billing Specialist

KBW Financial Staffing & Recruiting has partnered with a company in the Concord, NH area, searching for a Billing Specialist to join their team. This is a long-term contract, hybrid-eligible, role offering exposure to billing analysis, quality assurance auditing, customer account research, and operational process improvement within a fast-paced customer operations environment.For immediate consideration, please submit an updated copy of your resume in Word format to Gerard Auclair at GAuclair@KBWfinancial.com.ResponsibilitiesReviewing and analyzing daily billing and quality assurance reportsResearching customer billing discrepancies and performing corrective actions within internal systemsEntering and tracking work orders related to customer account issuesPreparing tracking reports and operational metrics for managementPerforming targeted customer outreach to resolve account discrepanciesRequirements:Intermediate Excel skills (filtering, sorting, formulas, basic lookups)Strong analytical, auditing, and problem-solving skillsHigh attention to detail with the ability to manage high-volume data entryComfortable communicating with customers regarding billing and account issuesCompensation: Up to $20/hr*KBW789**KBWMON*