Guest Experience Programs Lead

Marcus HotelsLyons, WIL4 MidAugust 9th, 2026

First-Line Supervisors of Personal Service WorkersHotels (except Casino Hotels) and Motels

The Grand Geneva Resort & Spa, part of Marcus Hotels & Resorts, is seeking a Grand Experiences Supervisor to oversee programming and guest experiences across Geneva Club Teams and Concierge. You will supervise Coordinators and Activities Representatives, plan schedules, manage class bookings, and ensure high standards of service. Candidates should have a college degree and strong planning, communication, and leadership skills. J-18808-Ljbffr

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