Service ManagerService Writer

Benefits:401(k)401(k) matchingBonus based on performanceEmployee discountsFlexible scheduleProfit sharingBenefits/PerksCareers Advancement OpportunitiesFlexible SchedulingCompetitive CompensationJob SummaryWe are looking for a Auto Repair Service Manager/Writer to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service Techs, addressing customer inquiries, and managing required documentation.ResponsibilitiesManage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitabilityEnsure repairs and maintenance tasks are completed in a timely mannerCollaborate with employees on best practices for improving sales and customer service techniquesOversee day-to-day operations of the service techsManage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance recordsQualificationsHigh school diploma or GED required bachelor's degree preferredValid state-issued driver's license and clean driving record are requiredExperience with Mitchell 1 and Pro demand preferredAt least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferredDeep understanding of automotive technology, automotive service technician job duties, and automotive repair services is requiredAble to speak Spanish preferredAble to lift 50 pounds preferred