Assistant Manager Food and Beverage, Part Time

Assistant ManagerStarting Pay: $15/h. Part Time Hours Available. Available Shifts: Morning, Day, Evening, Nights. Days Available: Monday-Sunday, Most HolidaysFREE MOVIESMarcus Movie Tavern Brookfield, Brookfield, WIFood. Service. Film. Fun!Broad Description of Duties:The Assistant Manager plays a significant role in theatre operations. The Assistant Manager leads by example and delivers superior guest service in a fast-paced, clean and safe environment. The Assistant Manager supervises and motivates hourly theatre associates and follows operating policies and procedures to ensure all company objectives are met and to achieve financial targets. This position reports to the General Manager/Manager.Essential Functions/Job Duties:Ability to work and problem solve independentlyConsistently create a welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional serviceAssist GM with hiring, training and associate developmentSupervise, motivate, reward and coach theatre associates to sustain exceptional levels of performance and appropriately counsel associates when they are not meeting expectationsUnderstand and demonstrate desired behaviors for all staff duties including driving sales, loyalty registration, cash management, inventory, and follow-up with guestsAbility to evaluate key performance indicators and translate into actionable information to drive guest satisfaction and financial resultsMaintain facilities that are clean, safe and in good repairFollow required procedures in the event of a guest or associate incidentIdentify opportunities to increase brand awareness and drive traffic into the theatre through a variety of marketing efforts, social media and community involvementProficient in cash handling skillsProficient in Microsoft Word, Excel, POS SystemOperate projection equipment including projectors, servers and sound equipment. Perform basic projection troubleshooting upon completion of trainingProficient in payroll processing, time keeping records, back office and audit processEnforce applicable federal, state, and local laws and regulationsPreserve confidentiality of theatre information and passwords including knowledge of and adherence to PCI regulationsProcess daily corporate office or supervisor requests via phone and emailPerform other such duties as may be assigned by Director of Operations, District Director, General Manager and ManagerEducational Requirements:High school diploma or equivalentCollege coursework in Business Management and Marketing preferredAbility to obtain food handling and bartending licenses as required by local/state lawsQualifications:Minimum 18 years of ageStrong written and verbal communication skillsSupervisory experience in a high volume movie theatre, retail or hospitality environmentFlexible work schedule that includes late evenings, weekends and holidays as dictated by business needs