Floor Manager
HeadPinz Fort Myers is looking for a dependable, high-energy Closer to lead nightly operations, uphold our guest service standards, and ensure our facility is closed safely and securely each night. Closers support the management team by guiding staff through end-of-day procedures, maintaining a safe environment, and protecting our building, guests, and team members.What You'll Do Oversee nightly operations across bowling, arcade, attractions, and food & beverageServe as the on-duty support leader during evening hoursEnsure exceptional guest service while responding to guest needs or escalationsMaintain a safe environment by enforcing safety procedures across all departmentsEnsure all attractions, lanes, and equipment are shut down safely and correctlyComplete nightly closing checklists and secure all areas of the facilityPerform register close-outs, verify cash handling, and finalize end-of-day paperwork when assignedAssist staff with lane resets, spills, high-volume traffic, and controlling guest flowMonitor cleanliness, sanitation, and safe working conditions throughout the buildingDocument and communicate any incidents, safety concerns, or maintenance issues to managementWhat We're Looking For Previous experience in hospitality, entertainment, or restaurant environment preferredStrong leadership and communication skillsResponsible, trustworthy, and confident in executing closing and safety proceduresCalm and composed in a fast-paced environmentAble to identify safety hazards and take quick action to correct themNight, weekend, and holiday availability requiredMust be 18+ and comfortable with cash handling responsibilitiesWhat We Offer Competitive payEmployee meal perksBowling, arcade, and attraction benefitsOpportunities for growth within HeadPinz & FastTrax Entertainment CentersA safe, team-focused, and upbeat work environmentAbout HeadPinz Fort Myers HeadPinz Fort Myers is Southwest Florida's premier entertainment destination, offering bowling, arcade, laser tag, attractions, and full food & beverage service — all driven by our commitment to safety, service, and unforgettable guest experiences .Powered by JazzHR