Splish Splash Aquatics Supervisor

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.Aquatics Supervisors are responsible for the care and safety of all guests and employees in the park. Supervisors will oversee the day-to-day operation in their assigned areas, assist with training of Aquatics staff, as well as assist with administrative duties. Supervisors will provide direction and guidance to Aquatics Leads, as well as the lifeguards on dutyWe Are Currently Looking For aSplish Splash Aquatics SupervisorRoles & ResponsibilitiesSupervisory Duties:Supervise the daily operations of the Aquatics team and any other assigned departmentsLead by example, attitude, and as a representation of Splish Splash’s core valuesAct as an approachable mentor and coach to all assigned team membersBecome knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when neededParticipate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.Ensure lifeguard rotations are within the Ellis and Associates standardsEnsure lifeguards are exceeding the Ellis and Associates standardsEnsure that all required meal and other breaks are being given in accordance with NY lawAssist with team scheduling and timekeeping activitiesPay Rate: $21.50 / hr.Departmental DutiesDelight all guests by quickly and expertly providing courteous assistance to address their questions or concerns.Stay alert when assigned to swimming areas to ensure guest safety.Oversee daily morning checks for water attractions and waterslide testingOversee daily pool cleanings, tube field testing, and in-service classes for assigned teamProvide bathroom breaks for all team members, as neededRender first-aid (within scope of knowledge) to injured guests or team membersHandle operation-related guest concerns and assist with lost childrenEscalate major guest concerns to management or maintenance team in a timely mannerMaintain constant vigilance and proactively identify potential hazards inform Park leadership and/or maintenance team of any such situations in a timely mannerEnsure that all Park areas are clean and free of hazards, prior to daily openingReact in a calm and professional manner during emergency situationsAssist with crowd control in emergency situationsEnsure pre-opening and closing check lists are done by Aquatics team membersUpdate and ensure proper Zone Coverage and Zone Validations are done for each spot in the parkAll other duties assigned by leadershipEducation And ExperienceNo education requirements for this position1-2 years of previous lifeguard experience desiredMust successfully complete the Ellis & Associates Lifeguard Training Program before becoming a lifeguard at Splish Splash. All Lifeguard candidates will be required to obtain the Ellis Lifeguard Certification instructional handbook and pass all certification requirements. (Swim 200 yards doing front crawl or breaststroke Retrieve 10-lb brick from 11 ft. of water and tread water without hands for 2 minutes)LanguageAbility to read, write, and speak fluent EnglishSpanish or other bilingual language skills are a plus.RequirementsMust be at least 18 years of age to comply with NY Child Labor LawsAbility to work flexible schedule, including evenings, weekends, and holidaysMust be willing and able to work with a vastly diverse staff of lifeguards, including both American and International studentsDemonstrated ability to successfully perform all swim tests, water rescues, assistsAbility to comply with all uniform policiesMust possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standardsAbility to attend 4 hours of in-service training per monthAbility to take control of emergency and intense situations while remaining calmAbility to manage crowd control during emergency situationsMust demonstrate a willingness to learn and ability to follow instructionsMust be guest-focused and work well with other team members and supervisorsAbility to work independently with minimal supervisionPhysical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In certain cases, reasonable accommodation may be made to enable individuals with disabilities to perform essential functions of the job.Ability to swim 200 yards using front crawl/freestyle or breaststrokeAbility to retrieve a 10-pound brick from at least 11 feet of waterAbility to tread water for 2 minutes without the use of handsAbility to stand or walk for extended periods of timeAbility to swim, wade, and stand (sometimes in moderate currents)Ability to frequently kneel, stoop, bend, squat, twist or reach above shoulder-levelAbility to use hands to grasp, finger, handle, or feelAbility to carry, push, pull, lift, and hold objects weighing up to 50 pounds.Ability to aid and physically move guests of varying heights and weightsVision RequirementsMust possess 20/25 correct vision (corrective lens, if required, must be worn while on duty)Specific vision abilities are required for this job, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Ability to see differences between colors and brightnessAbility to see details of objects that are more than a few feet awayWorking Conditions:Constant exposure to outdoor aquatics environmentsConstant exposure to variable outside temperatures, including high heat, direct sun, cold, humidity, dust, rain, and other weather conditionsRegularly subjected to water and pool chemicalsSubject to frequent interruptions and requests that may require reprioritization of activities Team Member BenefitsWorking at Splish Splash is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!Splish Splash Perks & BenefitsFlexible scheduleAbility to cross-train and learn unique skills across various departmentsFree admission to Splish Splash on your days offInvited to exclusive employee events throughout the seasonWe’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash. Apply today!Do not miss the chance to spark your career now!