Director / Sr. Director, Commercial Analytics & Operations

POSITION: Director/Sr. Director, Commercial Analytics & OperationsThe salary range for this position is between $192k and $290k Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate's relevant qualifications, skills, and experience. The company also currently offers a Long-Term Incentive Plan (cash plan) of 25% base salary, and annual performance bonus target of 25% base salary (subject to meeting plan requirements).POSITION SUMMARYAveritas Pharma is seeking a highly strategic, hands-on and collaborative Director/Sr. Director, Commercial Analytics & Operations to lead and integrate Commercial Analytics and Insights and Field Operations with data-driven decision support across the organization.This role will serve as the single owner of the end-to-end commercial engine, spanning analytics and insights, field force effectiveness, incentive compensation, data strategy and commercial operations governance. The Director/Sr. Director will partner closely with Marketing, Sales, Market Access, Medical Affairs, Finance and IT to ensure that the commercial strategy is supported by high-quality data, actionable insights and operational excellence.The ideal candidate brings a strong blend of analytics and field operations leadership, commercial operations expertise and executional rigor, with the ability to translate complex data into clear recommendations that drive performance and effectiveness in a specialty pharmaceutical environment.KEY RESPONSIBILITIESCommercial Analytics, Insights & ReportingLead all commercial analytics, insights and performance reporting activities supporting Sales, Marketing, Market Access and Medical Affairs organizationsOwn and develop demand based forecasting models and a comprehensive KPI framework to monitor brand, field and organizational performanceMaintain market research plan to support market research activities, including both quantitative and qualitative studiesUtilize various data sets including claims data to identify HCPs and patients at different stages of their journey and work cross-functionally to help develop recommendations for omnichannel engagement strategiesProvide proactive, actionable insights related to market dynamics, customer behavior and commercial effectiveness to senior leadershipDesign, deliver and communicate standardized and ad hoc analyses to identify opportunities, risks and areas for course correctionEffectively communicate insights through monthly and quarterly business review executive-level presentations, dashboards and field-facing performance communicationsField Operations & Salesforce ExecutionLead field operations capabilities including sales force strategy & sizing, territory alignments, field deployment including HCP and account targeting strategies and call planning operationsOversee incentive compensation plan design and analytics, administration and reporting, adjudication and audit readiness and chair ICRC (incentive compensation review committee)Develop and strong focus on sales force execution KPIs, partnering cross-functionally to ensure effective field communication of performance metrics, goals and prioritiesSupport Market Access including Patient Services through performance analytics, operational insights and reimbursement-related reportingContribute to the continuous improvement of commercial execution models as the organization grows and evolves ensuring scalability of operations functionsData Strategy & GovernanceServe as primary point of contact for commercial data vendors, syndicated data sources and analytics partnersPartner with internal and external stakeholders to ensure data quality, integrity, governance and timely delivery of analyticsEnsure automation of key metrics and performance indicators partnering closely with platforms team to evolve the commercial data ecosystem including data models for seamless reportingLead analytics request intake, prioritization and governance processes to align resources with business-critical objectivesEnsure compliance with all data governance, privacy and regulatory requirements such as AMAVendor Management & Operational ExcellenceLead vendor selection, contracting and ongoing management for analytics and commercial operations vendorsOversee RFP processes, budget forecasting, performance reviews and QBRs to ensure high-quality and cost-effective deliveryDrive process optimization and operational efficiency across commercial analytics and operations workflowsLeadership & CultureBuild, lead and develop a high-performing team, fostering a culture of ownership and accountability, collaboration, continuous learning and data-driven decision makingProvide clear direction, coaching and development opportunities for direct reports and cross-functional partnersAct as a trusted advisor and thought partner to the US leadership teamQUALIFICATIONS, CAREER EXPERIENCE AND SKILLSA combination of relevant education and applicable job experience will be consideredQualificationsBachelor's degree required; advanced degree preferred (MBA or equivalent)Career Experience10+ years of experience in commercial analytics, field operations, commercial operations or related roles within the pharmaceutical or biotechnology industryDemonstrated experience leading both commercial analytics and field operations or sales operations functionsDeep understanding of pharmaceutical data sources, including syndicated data such as IQVIA, Veeva, specialty pharmacy data, claims data and market access data setsProven track record of building or scaling commercial infrastructure, processes and systems in a growing organizationExperience in specialty and buy-and-bill markets strongly preferredGlobal experience is a plusSkillsStrong analytical and problem-solving skills with the ability to synthesize complex data into clear business recommendationsExperience with commercial systems and tools including Veeva CRM and business intelligence platforms (i.e. Power BI, Tableau).Strong Microsoft Excel skills; working knowledge of SQL or similar querying tools preferredHighly collaborative and adaptable, with the ability to balance strategic thinking and hands-on executionStrong attention to detail with high level of pragmatism and demonstrated learning agilityExcellent oral and written communication skills, with comfort presenting to executive leadershipAbility to operate effectively in a fast-paced, entrepreneurial environmentETHICS AND COMPLIANCEDemonstrates the highest level of ethics, integrity and trust while acting with courage and candorHigh accountability for your actions and results and ability to ensure a high level of commitment to the success of the organization, your peers and customersOperates in compliance with all applicable regulations and professional standards at all timesVALUES AND BEHAVIORSLive Entrepreneurship: Plan for long-term growth and build a future business predicated on innovationPatient Centric: Deliver innovation for patients and challenge each other to improve patient outcomesJoin Forces: Seek diverse input, collaborate across all functions, and leverage resources from global partnersAct with Integrity: Apply ethical standards, encourage transparency and embrace diversity and inclusivityDrive Performance: Create an atmosphere that nurtures teamwork in order to enable high performance and sustainable growth