Client Services Specialist

Serve as a key problem-solving resource for our clients. If you enjoy helping others, staying organized, and serving as a reliable primary point of contact with a calm, solution-oriented approach – this role may be a great fit. What you'll do Play a lead role in new client onboarding Serve as primary point of contact for clients, insurance brokers and internal departments throughout the new client implementation process Provide quotes and complete information about DBS products/services to insurance brokers and potential clients Coordinate Sales team webinars, including setup, facilitation, and ensuring smooth execution via Microsoft Teams Liaise between clients, sales executives, insurance brokers and appropriate internal personnel/departments to resolve client servicing issues Partner closely with brokers, sales and internal teams to keep things moving effectively Maintain thorough understanding of insurance marketplace and employer pre-tax benefit plans What we're looking for Minimum of two years of experience in employee benefits or health insurance industry Experience working directly with external clients and/or insurance agents Highly professional verbal and written communication skills Proficient in the use of computers and software programs Strong problem-solving skills with the ability to understand complex issues and offer potential solutions Ability to work with internal staff and external clients of varying personalities and skill levels Why you'll love working here A supportive, people-first culture that emphasizes collaboration, respect and teamwork A stable and growing organization offering opportunities for professional development and long-term career growth Purpose-driven work that makes a meaningful impact by supporting clients with benefits that matter Opportunities to give back through community involvement and volunteer initiatives Supportive leadership and a team that has your back Hybrid opportunity (1 day/week remote after 6 months of service) Apply now, it's quick and mobile-friendly https://diversifiedbenefitservices.applytojob.com/apply J-18808-Ljbffr