Genesys Architect - REMOTE

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a hands‐onSenior Genesys Architectto help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.ResponsibilitiesFacilitate JAD sessions with customersDefine and document detailed business and technical requirementsDesign and architect CTI based solutions to meet requirementsLead a team of engineers in implementation activitiesExpert hands‐on experience with Genesys installation, configuration and developmentWork closely with Project Managers to ensure on-time, quality deliveryAssist sales team with customer meetings and technical presentationsMentor other technical team membersRequirements In addition to excellent communication and client interaction skills, you should have at least 8 years of experience with:Genesys Routing solutionsGenesys ReportingGenesys Voice PortalGenesys SIP ServerGenesys eServicesDesired ExperienceGenesys iWDGenesys Workforce ManagementGenesys Desktop (iWS, WDE and WWE)Genesys Interaction RecordingGenesys Rules SystemPBX to Genesys SIP MigrationJ2EE (Java, Servlets, JSP, EJB, JSF).NET (C#, ASP.NET, ADO.NET)#J-18808-Ljbffr