General Manager

OverviewOur client is a leading pest control company that puts people first. They provide their team with the tools, support, and training needed to succeed while ensuring an outstanding customer experience. Their culture is built on recognizing and rewarding great work, and fostering a positive, collaborative environment. If you take pride in going above and beyond to deliver results and lead others, this could be your next career move.ResponsibilitiesThe General Manager will oversee and coordinate all branch operations, including sales, marketing, installation, and service. Key responsibilities include:Manage all branch operations in line with budgeted financial performancePrepare operational and financial projections; develop strategies to achieve goalsResolve issues, research problems, and ensure customer expectations are metPrepare reports based on performance metrics and team inputDevelop and execute effective sales and marketing strategiesManage client relationships at both local and regional levels, coordinating with corporate staff to maximize business opportunitiesCreate a positive work environment by recruiting, training, and retaining high-caliber staffDelegate responsibilities and ensure compliance with policies and proceduresMaintain required certifications/licensing as directed by regional or state guidelinesAddress and resolve errors and complaints with clients and team membersSupport subordinates in daily operations and step in as neededCompensation & BenefitsComprehensive benefits package (medical, dental, vision)Company-paid life & AD&D insurance401(k) with company match up to 6%Employee stock purchase planPaid time off and holidaysEmployee discountsTuition reimbursement and dependent scholarship awardsOpportunities for advancement within the companyRecognition for performance and contributionSupportive, team-oriented work environmentProfessional growth and career development opportunities