Transportation Clerk

About UsWe are a One-of-a-Kind, Fully Integrated and Environmentally Friendly steel product manufacturer. What differentiates us from the rest is our vertically integrated business model, our great diversification of markets and portfolio of products and solutions; and the fact that we produce the most sustainable steel. We offer our employees the opportunity to apply their knowledge and skills to develop themselves to the fullest in an environment of collaborators who inspire and work as a team, committed to learning every day and achieving results to grow together.Position SummaryThe Office Clerk supports the Transportation Manager and the Transportation Department by performing a variety of clerical and administrative duties. This role requires strong collaboration and communication with department personnel to ensure daily operational tasks are completed efficiently and accurately.Although the position is primarily administrative in nature, cross-training within the department is expected to ensure coverage when needed. Cross-training also supports professional growth and enhances overall departmental effectiveness.Essential FunctionsAnswer and direct incoming phone callsTrain in and utilize Prophesy and SAP systemsAssist with collections and carrier payment issuesComplete driver reimbursement sheetsMonitor and order office supplies (PO required for approval)Reconcile billing files weeklyCreate requisitions for purchase ordersProvide brokers and customers with Proof of Delivery (POD) documentationTrack company trucks dailyPerform data entry of load and customer informationComplete driver packetsProcess billing (scan, email, and mail invoices)Enter shipments into the Prophesy systemFile truck and trailer write-upsMonitor and restock driver suppliesTrack, trace, and update shipment statusAdditional DutiesEngage with vendors and driversAssist with resolving shipment or payment discrepanciesSupport production or plant activities as neededPerform other duties as assigned by managementPhysical RequirementsAbility to lift up to 20 lbsAbility to hear and speak clearly on the telephoneAbility to work under pressure in a fast-paced environmentAbility to move throughout the plant and assist with operational activities when necessaryQualificationsEnergetic self-starter with strong organizational skillsProficient in Microsoft Office (Word, Excel)Ability to learn transportation/shipping software systemsWillingness to participate in company-provided trainingWillingness to work evenings or overtime if requiredWillingness to travel overnight if requiredAbility to receive constructive feedback and maintain professionalismStrong commitment to customer service, teamwork, and quality standardsPositive attitude and strong work ethic