Back of House Team Member

Heart of House (Back of House) Team Member Position Overview At Chick-fil-A, the Heart of House Team Member plays a vital role in delivering a remarkable guest experience by preparing craveable food with precision, speed, and care. This role is responsible for ensuring every meal is safe, fresh, and served with excellence-helping create moments that bring guests back again and again. Key Responsibilities Prepare and cook menu items according to Chick-fil-A standards, ensuring food is always fresh, safe, and of the highest quality Consistently deliver completed meals in under 30 seconds while maintaining accuracy and presentation Follow all food safety, cleanliness, and operational procedures with excellence and consistency Maintain a clean, organized, and safe kitchen environment at all times Stock, rotate, and manage inventory to ensure readiness during all hours of operation Work collaboratively with team members to maintain smooth and efficient kitchen operations Demonstrate a sense of urgency while staying focused on quality and attention to detai Physical Requirements Ability to lift and carry up to 50 lbs Comfortable standing for extended periods of time Able to work in a fast-paced, high-energy kitchen environment that may include exposure to heat, cold, and kitchen equipment What We're Looking For A positive attitude and a heart to serve others Strong work ethic and commitment to excellence Ability to multitask and thrive under pressure Coachable spirit and willingness to learn and grow Team player who values consistency, cleanliness, and food safety Our Promise to You A supportive and encouraging team environment Opportunities for personal and professional growth Leadership development and advancement opportunities The chance to be part of something bigger-serving guests and the community with care What Success Looks Like Guests receive hot, fresh, and accurate food-every time Meals are consistently delivered in under 30 seconds without compromising quality The kitchen is clean, organized, and inspection-ready at all times Food safety standards are followed with excellence and zero shortcuts Team members communicate clearly and support one another during high-volume periods You take ownership of your station, anticipate needs, and step in wherever help is needed You contribute to a positive, high-energy environment where the team enjoys working together Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.