Clinical Trial Evaluator

A company is looking for a General Evaluator, Clinical Trial Patient Experience. Key Responsibilities Review and assess patient-facing Voice AI interactions during recruitment and screening calls Evaluate agent performance based on tone, clarity, compliance, and adherence to protocols Document structured feedback across predefined criteria Required Qualifications 2-5+ years of experience in clinical trial recruitment or patient-facing clinical operations Experience engaging with patients or reviewing patient-facing recruitment interactions Ability to make accurate judgment calls on AI performance Fluency in English Reliable access to a computer and high-speed internet