Bilingual Patient Service Representative (Hybrid in Manhattan, NY))

⭐ Now Hiring: Full Time Bilingual Patient Service Representative (Healthcare) ⭐📍 Hybrid | Manhattan, NY (In office 2 days per week)Bilingual in Spanish RequredJoin a growing healthcare organization where your work truly makes a difference.MedBridge Healthcare is a nationally recognized leader in sleep medicine services. We partner with hospitals, universities, clinics, and physician practices to help patients get diagnosed, treated, and supported for sleep disorders. If you enjoy helping people, thrive in a fast paced environment, and take pride in accuracy and reliability, this could be a great fit for you.🩺 About the RoleAs a Patient Service Representative, you will be the first point of contact for patients and referral sources. This is an in person position in a professional healthcare setting where consistency, attention to detail, and excellent communication are essential.⚠️ ImportantThis role includes a 90 day probationary period with no missed days, no late arrivals, and no early departures. Strong attendance is critical to success in this position.📞 What You Will DoAnswer a high volume of incoming calls throughout the daySchedule patient appointments and manage intake informationCollect and verify patient demographic and insurance detailsAccurately enter data into the Electronic Medical Records systemRespond to patient questions regarding appointments and accountsScreen calls and take detailed messages when neededFiling and clerical duties assigned by the office teamCommunicate with referral sources to obtain additional information or provide updatesSupport the team with additional administrative duties as assigned✅ What We Are Looking ForHigh school diploma or GED required2 to 3 years of experience in customer service, scheduling, or data entryHealthcare or medical office experience strongly preferredFamiliarity with medical terminologyStrong multitasking and time management skillsClear, professional communication skillsHigh attention to detail and accuracyAbility to work independently in an office environmentProven history of reliable attendance and punctuality🎁 What We OfferMedical, dental, and vision insurancePaid time off401k with company matchStable, full time scheduleSupportive team environmentOpportunity to grow within a respected healthcare organizationIf you are dependable, detail oriented, and ready to be part of a team that helps improve patients’ lives every day, we encourage you to apply today.Equal Opportunity and Compliance StatementsSTATEMENT OF POLICY: MedBridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.AFFIRMATIVE ACTION PLAN (AAP): The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours.REASONABLE ACCOMMODATION: Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at (864) 272-1843 or TTY 711 (Relay).EMPLOYMENT ELIGIBILITY: This employer participates in E Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.