Program Manager
Roles and Responsibilities:
- Drive program roadmaps, working with the business and technology leadership.
- Bridge the gap between technology delivery decisions and business impact analysis
- Understand and manage to the link between daily program activities and the overall program outcomes.
- Use your strong financial modeling and management skills to transparently demonstrate the successful program outcomes.
- Outline the risk profile with appropriate mitigation plans and stakeholder responsibilities.
- Own program communications at all levels across Technology and Business stakeholders.
- Serve as Director-level leadership for Product and/or Engineering on an extended basis as needed for Program success.
- Identify and ensure resolution of impediments to the team's progress escalating to senior leadership if needed.
- Protect the integrity of the teams and its velocity from unnecessary external influences.
- Coach the team on continually improving communication, process, estimation, quality, and velocity.
- Care for the team - seek to unlock the energy and potential of the team to be the best it can be.
- Manage the teams' velocity and timing while identifying ways to improve velocity, estimation, and quality.
Requirements:
- You have an MBA and/or BS/MS in Computer Science, Engineering, or related field (or equivalent experience).You've been working for 15 years or more in business process, software delivery or related field.
- You have demonstrated effective communication at all levels of the organization.
- You have managed the delivery of programs that have had a measurable business impact.
- You have a solid understanding of what it takes to develop and deliver great software, fast.
- You've got an entrepreneurial energy and ability to find solutions to challenges your teams face.
- You communicate concisely with the ability to translate business strategy to delivery.
- You work like a coach in your passion to get your teams to perform at their best.
- You can get the job done using JIRA, Confluence and Slack.
- You're a star at coaching teams to be effective delivering business and technology objectives.
- You are a leader who influences others to choose the right path.
- You have appropriate certification or related experience:
- Scrum certification: ideally CSP, at least CSM, and preferably SAFe as well.
- PMP certified or some other certification in project management
- Executed Agile projects with zero to 5% slip in sprint commitments
- Played the role of Scrum Master in executing a project
- Handling a outcome based model with end to end delivery ownership
- Managing programs which are critical timelines and not to execeed budge