Robotic Operations Technician

Robotic Operations TechnicianAbout Rugged RoboticsAt Rugged Robotics, we're on a mission to modernize commercial construction with innovative, reliable solutions that transform how projects are built. Through automation and precision, we empower crews to deliver work faster, safer, and smarter. Joining our team means more than just building and operating robots; it's an opportunity to help reshape an industry that touches every community.We're looking for curious builders and problem-solvers who are ready to embrace responsibility, tackle challenges directly, and grow as part of a collaborative, multidisciplinary team.Role OverviewThe operations team is the face of Rugged Robotics in the field. They bring our mission to life by deploying our robots and supporting customers hands-on to deliver a consistent, precise, and reliable layout. As a Robotic Operations Technician, your primary responsibility will be operating robots at customers' job sites, dynamically blending technology, teamwork, and a solution-oriented mindset to have a direct impact on how projects get built.When not in the field, you'll work from our Houston HQ in East Downtown, preparing for the next project while sharing insights from the field that inform our engineering roadmap and sales process.What You'll DoTravel frequently (up to 90%) across the United States to deploy and operate our robot on active construction sitesUse a tablet to operate and monitor robotic systemsTroubleshoot technical issues (mechanical, electrical, or software-related) on the spotCollaborate with the engineering team to report field insights and propose product improvementsBecome an expert in our system to deliver accurate layouts to customersRepresent Rugged Robotics professionally and confidently while on-site with clientsYou AreEnergized by extensive travel (up to 90%) and hands-on work with customers in the fieldAn effective communicator who builds trust with stakeholders both on-site and at HQMotivated to deliver exceptional service that consistently exceeds customer expectationsThrive on learning new technologies and expanding your knowledge of robotic systems across software, mechanical, and electrical disciplinesProactive about improving tools, processes, and customer experiences through initiative and problem-solvingRequirementsAuthorized to work in the U.S.Based in (or willing to relocate to) Houston, TXHold a valid U.S. driver's licenseWilling to frequently travel on domestic U.S. airlines (up to 90% of the time)Able to transport robots and equipment as neededComfortable working outdoors in all weather conditions on active construction sitesCapable of navigating uneven ground, scaffolding, ladders, and stairsPrepared to wear personal protective equipment (PPE) for extended periodsPhysically capable of performing essential job functions with or without reasonable accommodationGreat to Have Strong communication and customer service instinctsExposure to mechanical design, assembly, scripting, or electrical wiringPrevious experience with robotics, automation, or complex machineryPast field experience in construction or other technical environmentsPrior exposure to mechanical design, assembly, software scripting (Python a plus), and electrical wiringPerksFull-time, Competitive Salary with equityMedical, Dental, and Vision InsuranceFlexible Paid Vacation from day onePaid Parental LeaveLife Insurance401k Plan availableJoin Our Talent CommunityInterested in Rugged Robotics but don't tick all the boxes? Don't see a role that meets your skills? Reach out, let us know how you think you can contribute to the team, and define your own position.