Lobby Grill Server

Summary of Position: The Server is responsible for the service of food and/or beverages to include taking the order and delivering the ordered items to the guest in a friendly, courteous, and timely manner.Essential Functions :Check and maintain proper set-up and cleanliness of service station before, during, and after shiftGreets guests in a friendly and courteous manner and explains all specials and/or promotion.Record the guests' orders, up-selling when applicable.Inputs orders into point of sale system to inform kitchen an order was placed.Retrieve order from the kitchen, confirm accuracy and deliver food/beverages to guest with appropriate condiments.Abide by all State, Federal, and Resort liquor regulations.Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction, offering dessert and/or coffee when applicablePresents the guest with the check promptly, thanking them and inviting them to return.Other supportive functions as determined by the supervisor. Qualifications: Education: High School Diploma or equivalent preferred.Experience: 1 year high-volume experience preferred.Certificates or Licenses: CurrentMaricopa County Food Service Worker Card and Arizona Title IV Alcohol CertificationKnowledge, Skills, and Abilities:Knowledge of basic food and beverage preparations, including service of alcoholic beverages.Knowledge of appropriate table settings, service ware, and menu itemsAbility to remember, recite and promote a variety of menu itemsAbility to transport large trays of drinks through a crowded loungeAbility to operate beverage and toast equipmentAbility to operate a Micros touch screen and follow point of sale procedures to pre-check an order and close out a check.Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards Personal Characteristics: Behaves ethicallyCommunicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guestsProfessional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)