Customer Success Engineer: 25-07169

Primary Skills: Network Security (Expert), NGFW (Advanced), Network Security (Advanced), Endpoint Security (Intermediate), Customer Support (Advanced) Contract Type: W2 Duration: 10+ Months Location: Plano, TX (hybrid) Pay Range: $42 - $44.5 per hour. on w2 This role may require travel to business meetings and events and requires reliable transportation to do so. If a hire chooses to drive with customers as their passengers or for other business reasons, hires must be in possession and maintain a valid driver's license. Job Summary: We are seeking a Network Security Engineer with expertise in Next Generation Firewall (NGFW) technologies to join our team, focused on maximizing product potential for customers and partners. The role involves collaborating closely with Product and Engineering teams to develop and implement cutting-edge network security and endpoint solutions. This position is pivotal in ensuring customer success by driving product adoption, optimizing solution implementation, and serving as a technical advocate within our dynamic environment.Key Responsibilities:Provide technical expertise on NGFW technologies to maximize product utilization.Work with Product and Engineering teams for the integration and implementation of network security solutions.Act as a customer advocate to influence the product roadmap and leverage new features.Guide customers in maximizing their investment by rapidly achieving their security objectives through our solutions.Partner with account teams for high-visibility technical strategy deployment and product-level success planning.Must-Have Skills:Proven experience in network security engineering or related fields.Working knowledge of NGFW and Enterprise network products.Strong background in network security certifications (e.g., PCNSA, PCNSE, CISSP).Industry Experience Required:Extensive experience in network security, particularly with Next Generation Firewall technologies, within dynamic customer-focused environments.ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!