Quality Assurance Specialist

Company DescriptionFresh Catch Inc. is a leading processor and distributor of premium fresh and frozen seafood, specializing in nutritious and sustainable options. We pride ourselves on delivering high-quality products through expert knowledge and exceptional service in the seafood industry. With a commitment to sustainability, we ensure the finest seafood offerings tailored to meet diverse customer needs. Our dedicated and well-trained staff work diligently to uphold our reputation for excellence.Role DescriptionThis is an on-site, full-time position based in Los Angeles, CA. The Quality Assurance Specialist will be responsible for implementing and monitoring quality assurance processes to ensure compliance with regulatory and company standards. Daily tasks include conducting quality control checks, performing audits, ensuring adherence to Good Manufacturing Practices (GMP), and maintaining quality management systems. The ideal candidate will collaborate with cross-functional teams to address quality issues, enhance product standards, and support continuous improvement initiatives.Key ResponsibilitiesProduct Grading & Inspection-Tuna Grading: Perform detailed grading of each tuna board per shipment; capture and transmithigh-quality photos of each board to management for verification.-Freshness Audits: Conduct rigorous quality checks on all incoming products, with a focus ondelayed shipments. -Inbound/Outbound Oversight: Audit and verify inspection forms completed by dock personnel;confirm data accuracy before signing and dating for final approval.Documentation and Reporting-Visual Evidence: Capture and organize extensive visual documentation (100+ photos/videos daily)highlighting poor quality or discrepancies in Salmon, Tuna, and Chilean Seabass.-Inventory Status Tracking: Maintain precise logs regarding product disposition, specifically noting ifitems were re-used, dumped, or remained at a customer site (not picked up).- Compliance: Ensure all physical product weights perfectly align with the accompanying pack lists.Credit Processing & Global Coordination-Claims Management: Oversee the end-to-end customer credit request process. Gather all requiredevidence, including packing lists, return forms, and photographic proof of loss/damage.-International Liaison: Compile and submit all necessary documentation to the Sri Lankaheadquarters for final credit approval and processing.Qualifications and skills required Experience: Minimum of 1–3 years in quality control, preferably within the seafood or perishablefood industry. Technical Skills: Proficiency in digital photography and mobile communication apps for high-volume data/photo sharing. Detail Oriented: Exceptional ability to spot subtle color, texture, and anatomical changes in variousfish species. Communication: Strong written and verbal skills. Physical Requirements: Ability to work in cold/refrigerated environments (32°F–40°F) and standfor extended periods on a production dock.Preferred Skills Knowledge of HACCP (Hazard Analysis Critical Control Point) guidelines. HACCP CertificationPreferred skills but not required Familiarity with Tuna grading standards (e.g., #1, #2+, #2).