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IT Support Specialist — Windows & Intune Pro | Hybrid/Remote

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Shift Technology GroupRemoteL4 MidApril 9th, 2026

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A leading AI platform for insurance is seeking a Desktop Support professional in Boston, MA. Your role involves managing support tickets, ensuring compliance of desktop computers, onboarding new users, and fostering teamwork. Candidates should possess at least 3 years of desktop/help-desk support experience and familiarity with Windows and security practices. You can enjoy flexible working arrangements and various benefits including competitive compensation ranging from $80,000 to $100,000 and generous PTO.#J-18808-Ljbffr