Licensed Practical Nurse

Company DescriptionThe Cove Concierge Medicine (TCCM) is a family-run primary care office dedicated to providing personalized and patient-centered healthcare. Founded by Dr. Aaron R. Block and John Waters, APRN, TCCM offers around-the-clock access, same-day appointments, and care through both in-person visits and a telehealth platform. Specializing in primary care and menopausal care, TCCM fosters a safe and inclusive environment that empowers patients. With a membership-based concierge model focused on accessibility and long-term health outcomes, the practice combines innovation, science-based knowledge, and compassionate care to revolutionize the healthcare experience.Role DescriptionThis is a full-time (~36 hours/week), on-site Licensed Practical Nurse (LPN) role located in Castle Rock, CO. The LPN will support physicians and nurse practitioners in providing high-quality, patient-centered care. Responsibilities include taking patient vital signs, administering medications and injections, preparing examination rooms, managing medical records, assisting with telehealth appointments, and supporting clinical procedures. The LPN will also play a crucial role in patient education and ensure compliance with healthcare regulations and standards.QualificationsCurrent Licensed Practical Nurse (LPN) certification and active license in the state of ColoradoProficiency in taking vital signs, administering medications, and assisting with clinical proceduresStrong organizational and medical record management skillsExperience working with telehealth platforms and patient scheduling systems is a plusCompassionate, patient-focused approach and strong interpersonal skillsStrong communication skills, both verbal and writtenAbility to work effectively as part of a collaborative medical team Basic computer literacy and familiarity with electronic health records (EHR) systemsPrevious experience in primary car or urgent care a plusMember Experience & AdvocacyServe as a welcoming guide for prospective members from first inquiry through onboardingClearly explain the benefits of concierge medicine and our membership modelManage inbound calls/emails/online inquiries and schedule informational visitsProvide personalized outreach and check-ins based on member preferenceSupport renewals and ongoing engagement with thoughtful follow-upTroubleshoot member concerns, escalating to leadership when neededRepresent The Cove in community networking and partnership opportunitiesClinical ResponsibilitiesProvide white-glove patient service while supporting cliniciansTake vitals and perform preliminary assessments (BP, pulse, weight, temp, respirations, screening tools)Collect and chart history, visit summaries, and intake in the EMRPerform phlebotomy, label/tag specimens, and coordinate lab processingAssist with exams and procedures within scope of certificationProvide patient education and reinforce clinician care plansOperations & Admin SupportMonitor in-baskets, messages, refill requests, and portalsHandle prior authorizations, referrals, precertifications, and schedulingPrep rooms daily, reset/clean rooms at close, restock suppliesSupport light clinical housekeeping (linens, autoclave logs, fridge temps, waste removal)Cross-cover front desk or teammates as needed