Experienced Call CenterOperations Supervisor

substitute teachers short term

switchboard operators including answering service

customer service representatives

mci

business support services vocational rehabilitation services

Tampa, FL

March 31st, 2026

Supervise daily operations and ensure adherence to KPIs and SLAs. Monitor agent performance and provide regular coaching and feedback. Manage schedules, attendance, and real-time adherence. Handle escalated customer issues and ensure timely resolutio Operations Supervisor, Operations, Call Center, Supervisor, Experience, Manufacturing

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