Office Manager

Benefits:Competitive salaryDental insuranceHealth insurancePaid time offJob SummaryAs the Office Manager, you are responsible for the smooth, efficient, and profitable operation of the office. The Office Manager reports directly to the Operations Manager.The Office Manager is ultimately responsible for managing other office personnel, including CSRs and Dispatchers. This role manages others, and the Office Manager is responsible for delivering performance reviews as well as any disciplinary action that is required.Benefits/PerksBenefits: Health insurance per diemsBase Salary + Bonus Opportunity: Performance-based commissions and bonusesTime Off: Paid holidays and accruable vacationFlexible work schedule: Can accommodate midweek appointmentsPaid New Hire Training: Onboarding includes learning alongside a trained technicianLearn a New Trade: Develop skills within the industrySupportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solvingSmall Business: Local business with an owner who works alongside the team each dayMentorship Opportunities: Ongoing training and career development Job Requirements Ability to oversee CSR/Dispatcher RoleOversees all office employees' work to ensure deadlines and company standards are metAssisting with dispatching, scheduling calls, emails, and online bookingsOperate the Service TItan platformDeliver exceptional customer service to every customer QualificationsProficient knowledge of QuickBooks is requiredBasic knowledge of dispatching software is a plusAbility to manage others and maintain a team environmentAble to comprehend and analyze large amounts of information quicklyOutstanding organizational skills and problem-solving Company Overview24-hour residential and commercial plumbing service and repair company looking for our next plumbing superstars! We are looking to hire a highly motivated individual who wants to be a part of a team. This is not your typical old-school plumbing shop- we are a fast-paced and one-of-a-kind operation. We work together to make our customers happy and get the calls run- so we can go home to our families!