Sales Manager

About The Kendall GroupThe Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.Why The Kendall Group?Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.Role Summary: Reporting to the General Manager, the Sales Manager is a key member of the Outside Sales Team. The Sales Manager will be responsible for leading and managing a team of Account Managers. You will be responsible for setting sales goals, developing sales strategies, motivating and coaching your team to achieve those goals. The Sales Manager will also work closely with other departments, such as marketing and operations, as well as key vendors, to ensure that all aspects of the sales process are running smoothly.Exciting work you will do:The essential duties and responsibilities of the Sales Manager position will consist of, but are not limited to, the following:As a leader, model the following behaviors with your team:Provide leadership, direction, growth, and mentoringAdhere to our company values of Success Beyond the Sale, Partnership as a Promise, We Do What We Say, Legacy of Impact, and Purpose-Driven ProgressInvest in self-growth through participating in continuous improvement, learning, and developmentDevelop and implement sales strategies that meet revenue, profit, and margin goals while supporting long-term company growth goalsForecast sales performance, establish realistic targets, and prepare clear reports for senior leadershipAnalyze market trends, customer needs, and competitor activity to identify opportunities and risksDefine and lead sales initiatives at the territory and account levels, including identifying appropriate campaigns in partnership with MarketingProvide customer-centric leadership, fostering a culture focused on accountability, recognition, and long-term relationship buildingEnsure high levels of customer satisfaction, retention, and profitable growthOversee key account management, resolve escalated customer issues, and build trusted relationships with customers and partnersHold Account Managers accountable for executing plans and ensuring customer outcomes match company values and financial goalsRecruit, develop, coach, and mentor Account ManagersSet clear expectations, conduct regular performance evaluations, and provide ongoing feedbackDevelop proactive, long-term strategic account plans in collaboration with Account Managers to promote intentional customer engagementFoster a positive, inclusive, and high-performance team culture that promotes continuous learning and developmentBuild and maintain a strong talent pipeline, including partnerships with local colleges and universities and involvement in recruiting activitiesDrive discipline in the sales process using a buyer-centric/Modern Sales Foundation (MSF) approachLeverage SalesHub and related tools to track performance, manage pipelines, and improve team effectiveness.Analyze data to identify trends, optimize processes, and drive resultsLead effective pricing, margin management, and profitability strategiesChampion continuous improvement through innovation, adaptability, and consistent process evaluationRepresent the sales organization in cross-functional and leadership meetings, advocating for sales and customer needsCollaborate with product specialists to provide integrated, value-added customer solutionsBuild and maintain strong relationships with key supplier partners at local and regional levelsEngage senior leadership as appropriate to strengthen partnerships, remove barriers, and support strategic growth initiativesPerform other duties as assignedCompetencies you possess:Customer FocusAction OrientedEnsures AccountabilityBuilds Effective TeamsDevelops TalentInstills TrustDecision QualityPlans and AlignsStrategic ThinkingOptimizes Work ProcessesDrives ResultsManagerial CourageWhat you'll need:Work Experience5 years' selling experience with industrial or technical sales product linesRequired Education: Bachelor's degree or equivalent experienceAnalytics/Computer Skills: Experience working with MS Office; intermediate to advanced Excel; ability to learn new software; ability to decide which products to focus on and how best to reach customersOrganization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environmentCross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer serviceCommunication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skillsPhysical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee must be able to stand, walk, climb stairs, and operate a vehicle.Physical Environment: Normal office environment; warehouse, fabrication environment and exposure to moving equipmentTravel: Willing to travel up to 75% within assigned area; minimal overnightDriver's License: Must possess and maintain a valid driver's licenseQualifications we prefer but don't require:Work Experience: 10 years' previous selling, preferably with a related product line, or with end users in an industrial or technical environment; experience interfacing or supporting a direct sales force; 2 years' experience in a people management roleThe Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.